Frequently asked questions
Everything a new player usually asks about CashBoxes, tickets, the games, and getting paid. New here? Start with how it works.
Getting started
- What is CashBox?
- CashBox is a play-and-win platform for Nigeria. You buy tickets and play five provably-fair games to win real prizes, from airtime and data to phones, cash, and a ₦1,000,000 Cash Jackpot. You can also buy and resell CashBoxes with other players.
- Is it free to join?
- Yes, creating an account is completely free. You only pay when you buy a CashBox or buy tickets to play.
- Who can use CashBox?
- Anyone in Nigeria aged 18 or over. CashBox is strictly for adults.
- How do I create an account?
- Sign up with a username, email and phone number. It takes under a minute, and you can look around before you spend anything.
CashBoxes
- What is a CashBox?
- A CashBox is something you buy from another player. The moment it is yours, it splits into two of equal value. Both are yours to sell to other players or convert into tickets to play.
- How do I buy a CashBox?
- You get matched with a seller, pay them directly by bank transfer, and the CashBox transfers to you. The payment is escrow-protected, so neither side can cheat the other.
- Can I sell my CashBox for a profit?
- Yes. Your CashBox splits into two, and you can list both for other players to buy. Selling depends on a buyer picking up your box, so it is not instant, but there is an active marketplace of players looking to get in.
- What does escrow-protected mean?
- It means the platform holds the payment and the CashBox securely until both the buyer and seller have completed their side, so no one can take the money and disappear.
Tickets and vendors
- What are tickets?
- Tickets are what you spend to play the games. One ticket costs ₦150.
- How do I buy tickets?
- Buy tickets from a verified vendor in the marketplace and pay them directly, or convert a CashBox you already hold into tickets.
- Who are the vendors?
- Vendors are verified sellers who supply tickets to players. You can browse them any time in the marketplace and pay the one you choose directly.
The games
- What games can I play?
- Five: Spin to Win, Coin Flip, Predictions, the Cash Jackpot, and Lucky Draws.
- What can I win?
- Real prizes: cash, airtime, data, phones and more, right up to the ₦1,000,000 Cash Jackpot. Prizes are credited as soon as you win.
- Are the games fair?
- Yes. Every game result is provably fair, generated by a method you can verify, and never decided after you have played.
Winnings and withdrawals
- How do I get my winnings?
- Cash winnings and CashBox sales go to your Wallet, and from there straight to your Nigerian bank account. Airtime and data land on your line, and physical prizes are delivered to you.
- Which banks are supported?
- All major Nigerian banks. You add your account details once in your Wallet, and payouts go there.
- Are there any fees or limits on withdrawing?
- Your winnings are yours to withdraw. Any applicable fee or limit is shown clearly in your Wallet before you confirm a payout.
Safety and responsible play
- Is CashBox safe to use?
- Payments between players are escrow-protected, and every game result is provably fair. You pay sellers and vendors directly, so your money is never sitting idle in limbo.
- Is there an age limit?
- Yes. You must be 18 or over to use CashBox.
- How do I play responsibly?
- Only play with what you can comfortably afford, treat it as entertainment rather than income, and set yourself limits. See our Responsible Gaming page for tools and support.
- I have a problem or a question, how do I get help?
- Email support@playcashbox.com or use the Contact page and the team will help you.